In Russell
1087 Concession St.
P.O. Box 269
Russell ON  K4R 1E1
Tel: 613-445-8624
Fax: 613-445-8626
In Vankleek Hill
116 Main Street East
P.O. Box 459
Vankleek Hill ON  K0B 1R0
Tel: 613-678-3861
Fax: 613-678-3669
  Toll-Free: 1-800-250-5557
 
   
   
   
   
   
   
   
   
   
   
   
 
Quality Assurance Survey

In an effort to be of continued and improved service to our clients, we need your help. By taking a few minutes to complete this survey, you will help us to identify what we can to do serve you more effectively.
 

Your Name:
   
Evaluation of Our Services   Poor Fair Satisfactory Good Excellent
1. How are we doing in terms of helping you work towards the attainment of your objectives?  
               
2. How is our response time to questions that you may have asked?  
               
3. How have we handled any problems or unplanned contingencies that may have arisen?  
               
4. How would you rank our understanding of your personal situation and any challenges that you may face?  
               
5. How would you evaluate our overall competency, in terms of advice rendered?  
       
    Yes No
Would you feel confident in recommending
our firm to a friend?
 
       
Would you feel comfortable in serving as a reference for our services?  

Additional Comments:
(please feel free to comment on any aspect of the services you are getting or would like to obtain in the future)

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